Get in Touch

The best way to reach the TravelCargo team with suggestions, report issues, or ask questions is through our dedicated support email or the feedback form. This helps us track and prioritize everything effectively.

To get the fastest and most helpful response, please include as much detail as possible: your account email, the route or listing involved (for example, Berlin to Mumbai), any chat or request IDs, and a clear description of what happened or what you need help with. Bug reports are much easier to reproduce with the date, time, browser, and the steps you followed.

Typical response time is 1–3 business days. For account issues (login problems, verification, or profile changes), email is strongly preferred over social media so we can verify ownership safely. We read every message and use feedback to prioritize what gets built next, thank you for helping shape TravelCargo.

Thank you for your understanding and patience as we continue to improve and grow TravelCargo!