Question 1

Is TravelCargo free?

Accepted Answer

Yes. The platform is completely free. TravelCargo does not charge fees or process payments. Any compensation between senders and travelers is negotiated directly.

Question 2

Who is responsible for customs?

Accepted Answer

Users are fully responsible for ensuring all items comply with customs and airline laws in all relevant countries. TravelCargo provides no compliance checking or legal guidance.

Question 3

What items are prohibited?

Accepted Answer

Weapons, drugs, hazardous materials, counterfeit goods, large amounts of cash, live animals, perishable foods, prescription drugs without prescriptions, and anything requiring special permits. Carrying prohibited items can result in criminal charges for both sender and traveler.

Question 4

How do travelers get paid?

Accepted Answer

TravelCargo does not process payments. Travelers and senders agree on compensation directly — cash, bank transfer, or digital payment apps are common methods.

Question 5

Is TravelCargo responsible if a package gets lost?

Accepted Answer

No. TravelCargo is not responsible for lost, damaged, or stolen packages. All disputes are resolved directly between users.

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