All Articles
Customs
International Shipping
EU Regulations
Legal Guide

The Complete Customs Guide for Sending Packages Internationally (2026)

TravelCargo Team15 January 20269 min read

Customs is the most overlooked part of international shipping. Until something goes wrong. A package held at the border for weeks, an unexpected bill presented to your recipient, or in serious cases, a legal investigation into undeclared goods: the consequences of getting customs wrong can far outweigh the cost of getting it right. Whether you are sending a birthday gift to India, a parcel to a friend in the United States, or personal belongings to the UK, understanding the customs rules in both countries is essential before you ship.

TL;DR: Every international package must be accurately declared at customs in both the country of departure and the destination country. Key factors are the package's declared value (which determines duty thresholds), its contents (which determine whether it is legal to import), and the required documentation (customs forms, packing list, and sometimes a commercial invoice). Underdeclaration and prohibited items are the two most common causes of packages being held, seized, or returned.


EU Export Rules: What You Need to Know Before Sending

When sending a package from any EU country, you are subject to EU export regulations as well as the destination country's import rules. For most personal and low-value shipments, the EU export process is straightforward, but there are important requirements you should know before handing over your parcel.

Customs declaration forms. All international parcels leaving the EU require a customs declaration. The format depends on the declared value:

  • CN22 form: for packages with a declared value under €300. A smaller form, typically attached to the outside of the parcel.
  • CN23 form: for packages with a declared value of €300 or more. A more detailed form including sender and recipient information, item descriptions, and values.

Both forms are available at Deutsche Post and other postal branches, or can be printed from carrier websites. The information you provide is legally binding. Accuracy is both a legal requirement and a practical necessity for smooth customs clearance.

Items requiring export licences. Most personal goods do not require an export licence. However, certain categories do: dual-use goods (technology with both civilian and military applications), cultural artefacts and antiques over certain age and value thresholds, and some agricultural products. If in doubt, check the EU's Export Control Database or consult a freight forwarder.

VAT and commercial goods. If you are sending goods sold commercially (for example, you are a small business shipping a product to a customer), VAT obligations apply. Private personal shipments, whether gifts or personal effects, are generally exempt from EU export VAT.


Import Thresholds by Destination Country

Every country sets its own import duty threshold, which is the minimum declared value above which customs duties apply. Understanding these thresholds helps you and your recipient anticipate potential charges.

Country Gift Duty-Free Threshold Commercial/General Threshold Key Notes
India Gifts up to ₹5,000 (€55) Duty applies above threshold at rates varying by product category Gifts limited to 1 per consignment; duty rate ~36% above threshold for most goods
United States Personal gifts up to $100 De minimis: $800 (no duty below this) Shipments under $800 generally clear without formal entry
United Kingdom Gifts up to £39 VAT applies above £135; duty above £135 for most goods Post-Brexit rules apply; check HMRC for current rates
United Arab Emirates No formal gift exemption AED 300 (~€75) general exemption Alcohol, pork products, and certain medications are prohibited
Canada Gifts up to CAD 60 De minimis: CAD 20 for duties, CAD 40 for taxes Very low de minimis; most packages above CAD 20 attract duties
Australia AUD 1,000 general threshold No duty or GST below AUD 1,000 for most goods One of the most generous thresholds globally
Nigeria Case by case All imports subject to applicable tariff rates High scrutiny; use accurate documentation

Important: Customs thresholds and duty rates change. Always verify current thresholds with the official customs authority of the destination country before sending. The figures above reflect general rules as of early 2026 and are provided for guidance only.

If you're sending from Germany specifically, our guide on how to send packages from Germany to India cheaply covers Indian customs thresholds alongside a full carrier cost comparison.


Prohibited and Restricted Items

Regardless of destination, certain items are universally prohibited or restricted in international shipping. Sending a prohibited item, even by accident, can result in package seizure, the sender being reported to authorities, and in serious cases, criminal prosecution.

Universally Prohibited on Commercial Flights and Most Postal Services

  • Weapons and ammunition: including replica and deactivated weapons in most countries
  • Illegal drugs and narcotics: no exceptions
  • Explosives and flammable materials: including certain aerosols and pressurised canisters
  • Counterfeit goods: copying or trademark-infringing products
  • Undeclared large amounts of cash: most countries require declaration of cash above a threshold (€10,000 within the EU)
  • Child exploitation material: illegal in all jurisdictions

Commonly Restricted Items (Require Special Documentation or Are Destination-Specific)

  • Prescription medications: generally require a valid prescription, a doctor's letter, and must be in the original packaging. Quantity is often limited to a personal-use supply.
  • Lithium batteries and electronics: strict IATA rules apply to lithium batteries in checked luggage. Loose lithium batteries are generally banned from checked baggage; in-device batteries are permitted within watt-hour limits.
  • Fresh food, meat, and dairy: most countries have strict phytosanitary (plant and animal health) import restrictions. Raw meat and dairy are prohibited for import to the EU and many other countries.
  • Seeds and plant material: subject to biosecurity regulations in virtually all countries
  • Alcohol: heavily regulated; import limits and licensing requirements vary significantly by destination
  • Tobacco: quantity limits apply; many countries restrict the number of cigarettes or cigars that can be imported duty-free

Peer-to-Peer Specific Consideration

When a package is carried by a traveler rather than shipped via a courier, the traveler is personally responsible for every item in their luggage. If a prohibited item is discovered at customs, the traveler, not just the sender, faces legal consequences. This is why inspecting package contents before accepting is non-negotiable for any traveler carrying goods on behalf of others. Travelers new to this arrangement can find a full safety checklist in our guide on earning money with spare luggage space.


Required Documentation

Getting documentation right is the single most effective way to prevent customs delays. Here is what you need for different types of shipments.

For personal gifts and low-value items:

  • Completed CN22 or CN23 customs declaration form (attached to the outside of the parcel)
  • Packing list inside the parcel describing each item, its quantity, and its value
  • Accurate "gift" declaration if sending as a gift (note: the recipient may still owe duty above the threshold)

For higher-value items:

  • CN23 form (detailed declaration required for values above €300)
  • Commercial invoice if the goods have been sold (includes seller and buyer details, item description, HS commodity code, unit price, total value)
  • Certificate of origin if required for preferential duty treatment under trade agreements

For restricted items:

  • Medical prescription or doctor's letter for medications
  • CITES permit for protected species or products derived from them (ivory, certain exotic woods, specific animal skins)
  • Export licence if applicable (see EU export rules section above)

Common Reasons Packages Get Held at Customs

Most customs delays are avoidable. Knowing what triggers a hold puts you in a much better position before you ship.

1. Undeclared or undervalued contents. Marking an item worth €200 as "gift, value €20" on the customs form is illegal. Customs authorities have the right to open and inspect any parcel, and many use x-ray screening and weight checks to identify inconsistencies. When caught, packages are held pending correct duty payment or returned to the sender.

2. Vague or missing item descriptions. Writing "miscellaneous items" or "personal effects" on a customs form is not sufficient. Each item should be described specifically: "cotton t-shirt (1), value €15" rather than "clothes". Vague descriptions trigger manual inspection.

3. Missing or incomplete documentation. A CN23 form with the sender's section incomplete, or a commercial shipment without a commercial invoice, will be flagged for manual review. Double-check every field before you seal the parcel.

4. Prohibited or restricted contents. Even if the sender was unaware the item was restricted, customs authorities will hold the package pending investigation. Ignorance is not a defence.

5. Over-threshold value. If the declared value exceeds the destination country's duty-free threshold, customs will contact the recipient to collect applicable duties before releasing the package.


Special Considerations for Peer-to-Peer Delivery

When a package travels with a private traveler rather than through a courier, the customs framework is the same. The responsibility allocation, however, is different. For a broader comparison of P2P and courier options, see our P2P vs traditional couriers guide.

The traveler is the importer of record at the destination. Even though the items belong to the sender, the traveler is the person physically carrying them through customs. If asked by a customs officer whether they are carrying goods belonging to someone else, the traveler must answer honestly.

Both parties share legal responsibility. The sender is responsible for ensuring the contents are legal to export and import. The traveler is responsible for declaring the items accurately and not knowingly carrying prohibited goods. In practice, this means:

  • The traveler must inspect the package and know its contents
  • The sender must provide an accurate description and value
  • Both must ensure the items comply with the laws of both countries

Documentation for traveler-carried packages. The traveler should carry a written note or message (a digital screenshot from the in-app chat is sufficient) confirming the arrangement and describing what they are carrying. If questioned at customs, this demonstrates transparency and good faith.

The declared value matters. If items have value above the destination country's gift or import threshold, the traveler may be asked to pay duty at the border. Who pays any customs duties should be agreed in advance between sender and traveler before departure.


Frequently Asked Questions

What happens if I don't declare a package at customs? Non-declaration of goods above the duty-free threshold is a customs offence. Consequences range from payment of back duties and a penalty fine to seizure of the goods and, for serious or repeated violations, criminal charges. The risk is not worth the potential duty saving.

Can I mark a purchased item as a "gift" to avoid duty? Only if it genuinely is a gift, meaning something given freely with no commercial transaction. Marking a purchased item as a gift to avoid customs duty is customs fraud. Many customs authorities flag shipments from commercial addresses or tracking numbers associated with e-commerce platforms regardless of the declared description.

Do I need to declare items I am carrying for someone else when I travel? Yes. If you are carrying items belonging to another person, you are generally required to declare them if their value exceeds the duty-free allowance for personal imports. Customs rules vary by country, but transparency is both legally required and practically wise.

What is an HS code and do I need one? An HS (Harmonised System) code is a standardised international product classification used for customs purposes. You need one for commercial shipments and for higher-value goods on CN23 forms. For simple personal gifts, most postal services guide you through the description process without requiring a formal HS code, but having one reduces the risk of your package being held.

How long can customs hold a package? This varies by country and circumstances. In most cases, customs hold packages for 5 to 20 business days pending additional information from the sender or recipient. If duties are owed, the package is released once payment is received. In cases involving prohibited items, the package may be seized indefinitely and the matter referred for investigation.

What should I do if my package is held at Indian customs? Contact the Indian customs office referenced in the notification. Provide the requested documentation: a copy of your customs declaration, proof of the item's value, and any supporting documents. If duties are owed, the recipient can arrange payment directly with customs. For complex situations, a licensed customs broker in India can help navigate the process.


Customs compliance is not optional. It is a legal requirement on every international shipment. The good news is that for most personal packages, compliance is straightforward: declare accurately, describe contents clearly, and check the destination country's rules for any restricted items before you send. Getting this right means your package arrives without delays, your recipient avoids unexpected bills, and neither you nor the traveler carrying your package faces unnecessary legal exposure.

Disclaimer: Customs regulations change frequently. Always verify current requirements with the official customs authority of the relevant country before sending. This guide is for informational purposes only and does not constitute legal or customs advice.

Learn how TravelCargo handles customs responsibility →

Ready to try TravelCargo?

Connect with travelers heading your route and send packages for a fraction of courier costs.